Shipping & Payment Info
PAYMENT INFORMATION - Safe and secure.
We accept Visa, MasterCard®, Amex, E-wallets, FPX via Payex and PayPal.
If you have any difficulties in the checkout process, you can always address our customer support department with your billing questions.
SHIPPING INFORMATION
We ship our orders “WORLDWIDE” from Malaysia using International Registered Airmail through reliable and experienced logistics partners.
Our Guarantee to you – All orders (with proof of payment) are fulfilled the same work-day. We charge a flat rate for our services, no additional cost or hidden fees to you or your customers.
WE SHIP DIEM DUROIL ORDERS TO THE FOLLOWING COUNTRIES :
Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Island, Colombia, Comoros, Congo, Congo, the Democratic Republic of the, Cook Islands, Costa Rica, Cote D’Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Iran, Islamic Republic of, Iraq, Ireland, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People’s Republic of, Korea, Republic of, Kuwait, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, the Former Yugoslav Republic of, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Federated States of, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Niue, Norfolk Island, Northern Mariana Island, Norway, Oman, Pakistan, Palau, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russian Federation, Rwanda, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, United Republic of, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands, British, Virgin Islands, U.s., Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
DISCREET SHIPPING
Our products are shipped discreetly in plain, unmarked padded envelopes to protect your privacy and confidentiality at all times.
ESTIMATED ORDER PROCESSING TIME
- Orders are processed during the same workday if received before 10:00 am.
- Orders received after 10:00 am will be processed the next workday.
- We do not ship on weekends or holidays.
Note: Although unpredictable delays occur, such as difficulties verifying a billing address, technical problems, or high traffic volume, you may rest assured that we will do what we can to get your package out on time.
LOGISTIC PARTNERS
Order fulfillment is via our logistics partners from our processing office based in Cheras, Kuala Lumpur. The estimated delivery time is between 3 – 12 business days.
- DHL eCommerce
- Ninja Van
TRACKING OF ORDERS
For all orders using Certificate / Notice of Posting:
- USA – US Postal Services
- UK – Royal Mail UK
- Australia – Australian Post
- New Zealand – NZ Post
Display prices in:MYR
